Recalls are an unfortunate but necessary part of owning a vehicle. When a recall is issued, it means that the manufacturer has identified a problem with a certain make and model of vehicle and needs to fix it to ensure the safety of the driver and passengers. But what happens when you take your car to the dealership to get the recall fixed and it takes longer than expected? How long does a dealership have to fix a recall? In this article, we will answer those questions and provide you with some tips on what to do if your recall is taking too long to be fixed.
What is a Recall?
A recall is a notice sent by the manufacturer of a product to inform customers that there is a problem with the product that needs to be fixed. In the case of vehicles, recalls are issued when there is a safety issue that needs to be addressed. The National Highway Traffic Safety Administration (NHTSA) is the government agency that oversees vehicle recalls in the United States. They work with manufacturers to identify safety issues and ensure that the necessary actions are taken to fix the problem.
When a recall is issued, the manufacturer is required to notify all owners of affected vehicles. They will send a letter to the owner's registered address, informing them of the recall and providing instructions on how to get the issue fixed. In most cases, the repair will be done free of charge to the owner.
How Long Does a Dealership Have to Fix a Recall?
Once you receive the recall notice, you should take your vehicle to the dealership as soon as possible to get the repair done. But how long does a dealership have to fix a recall? According to the NHTSA, manufacturers are required to provide a free remedy within a reasonable amount of time after the recall notification is sent out. The exact timeframe may vary depending on the nature of the recall and the availability of parts and technicians to make the repair.
In general, most recalls can be fixed within a few hours or a day. However, there are some cases where the repair may take longer. For example, if the manufacturer needs to order a large number of parts to fix the issue, it may take several weeks for the parts to be delivered. In these cases, the dealership should keep you informed of the progress and provide you with a loaner vehicle if necessary.
What to Do if Your Recall is Taking Too Long to Be Fixed
If your recall is taking longer than expected to be fixed, there are a few steps you can take. First, contact the dealership where you took your vehicle for the repair. Ask them for an update on the status of your repair and when you can expect it to be completed. If they can't give you a specific timeframe, ask for a loaner vehicle so you can continue to drive while your car is being fixed.
If the dealership is unable to provide you with a loaner vehicle or if the repair is taking an unreasonable amount of time, you can contact the manufacturer directly. They may be able to provide you with additional assistance, such as a rental car or reimbursement for transportation expenses.
Conclusion
Overall, a dealership is required to fix a recall within a reasonable amount of time after the recall notification is sent out. While most recalls can be fixed within a few hours or a day, there are some cases where the repair may take longer. If your recall is taking too long to be fixed, contact the dealership for an update and ask for a loaner vehicle if necessary. If the repair is taking an unreasonable amount of time, contact the manufacturer for additional assistance.
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